Counseling and Psychological Services (CAPS)
CAPS is offering counseling sessions by phone or video conference, as well as in person. CAPS is available for students seeking drop-in or individual appointments. To schedule an appointment, dial 215-898-7021 and press 2 to speak to the Front Desk (M-F, 9am-5pm) or you can press 1 to talk to a clinician 24/7. For more information, visit https://caps.wellness.upenn.edu/
CAPS also provides support groups for students on various topics, including groups for those experiencing racial trauma and grief.
Your Mental Health and COVID-19: Tips and resources to help you cope with COVID-19, including dealing with issues of bias, coping skills, and more.
Any Penn student who needs to schedule a one-time COVID-19 test can do so by following the instructions provided on the Wellness COVID-19 page. This includes students who believe they may have been exposed to or who are experiencing symptoms of COVID-19.
Students who are living or working in congregate settings or who otherwise wish to participate in more routine testing should sign up to participate in surveillance testing. Students should complete this form and agree to show up for weekly testing in order to participate.
Students can look up their own test results in the new student results portal at: https://sct.wellness.upenn.edu
Important changes to PSIP in response to the COVID-19 outbreak
Telehealth services are available to all PSIP enrollees. Please go to https://www.aetnastudenthealth.com/en/school/724535/members/teladoc.html for details.
Aetna will waive co-pays for all diagnostic testing related to COVID-19. Please go to https://cvshealth.com/newsroom/press-releases/cvs-health-announces-covid-19-resources-aetna-members for details.
Please contact the Insurance Office at 215 746 3535 or firstname.lastname@example.org with any questions.
Student Health Services
Student Health Services remains available for students in need of medical services. Visit their website for more information: https://shs.wellness.upenn.edu/
Students with medical emergencies should utilize emergency medical services and dial 911.
One call to the HELP LINE can assist you in finding personal and mental health support, 215-898-HELP.