Leadership Inspired by Collective Wisdom

Monday, April 11, 2022

Ed. Note: This feature, the first in a five-part series on University of Pennsylvania’s University Life leadership team, profiles Vice Provost for University Life Mamta Accapadi and her vision of Collective Wisdom. Stay tuned to University Life’s website  and social media channels for the remaining sections on University Life’s diverse women-led senior leadership team.

Vice Provost for University Life Mamta Accapadi is often heard using the phrase ‘collective wisdom.’ It is a mantra that describes her approach to leveraging leaders around her and prioritizing partnerships in everyday operations.

Quite simply, collective wisdom is a guiding principle of using students’ different lived experiences to help them make informed decisions. Supporting a variety of representation helps shape the direction of the narrative.

Collective wisdom creates a compounded interest of love to the table in service of a greater good. At the heart of equity, inclusion, and justice, the root energy of student success should predominantly be love. Accapadi defines this love as an “unconditional, unwavering commitment” transferred over multiple generations manifested in one person.

When a student has a voice at the table, she explains, it represents the convergence of their family and ancestors. Every human consists of several generations of hopes and dreams. They become the realized dream of some ancestor that they’ve never met.

“We are in community with a bunch of ancestors who are looking down on their descendants,” Accapadi said. “Their dreams come true on our campus, and our job is to hold that sacred and steward that in our community, at least in higher education.”

Subscribing to collective wisdom fosters a climate that reflects on how processes and practices are uniform, flexible, and sufficient. If successful, the approach focuses on the care and dignity of a student.

The leadership series will highlight the collective wisdom and stewardship of Accapadi and her leadership team. Mamta is inspired to be part of a senior student affairs leadership team that is led entirely by women of color.

“To bring collective wisdoms to the table means we're amplifying humanity: the multiple versions of humanity at the table. The more diverse our team, the more manifestations of humanity, humane perspectives, and ways of knowing and being, are part of our team’s consciousness. People’s humanity at work is one of the most cherished gifts that they bring, especially in our organization.”
Mamta M Accapadi outside of college green
Mamta Accapadi
Vice Provost forUniversity Life
Mamta Accapadi and Wendell Pritchett posing with the student government leaders
Mamta Accapadi and Wendell Pritchett posing with the student government leaders. Photo credit: Eric Sucar, University Photographer

When asked about collective wisdom, Mamta reflects on her own childhood and family.

Born in New York and raised in Texas as the oldest child to Indian immigrants, Mamta Accapadi says it was written into her life that she would become a navigator. English was her parents’ fourth language, and language barriers often meant that she would step in as a quasi-translator. She was taught at age nine to forge her parents’ signature on inaccessible school forms. She would get called to sit alongside her mother as “customer service” for her younger siblings’ parent-sibling conferences.

She attended the University of Texas at Austin as a microbiology major. Disinterested in her parents’ expectations of becoming a medical doctor, Accapadi told her academic advisor of her struggles with the transition to undergraduate education: she had difficulties with course choice, graduation progression, and career planning. She told the advisor that she was struggling with college. In one breath, her advisor told Accapadi: “Well, your people are smart – you’ll figure it out. You’ll be fine. Don’t worry about it. You’re in America and you are an adult — you can do whatever you want.”

Accapadi had been affixed both two major Asian American stereotypes — perpetual foreigner myth and model minority myth — within two minutes of her first-ever academic advising meeting. Decades later, she reflects on that conversation and how, even if she had been referred to a counseling center, there was little support for college students’ identity-based needs at that time.

In the wake of that meeting, Accapadi was falling through the cracks, directionless. She stopped attending class entirely during her sophomore year. Her academic struggles had not triggered any of the existing monitoring services because her grade point average was padded by high school AP course credits.

“All of the systems that were there to support me were operating in their silos and not talking to each other,” she said. “I think about that, as an educator, literally every day when I walk into work.”

Accapadi considers this metaphor when creating policy and managing operations for University of Pennsylvania students.

“It is my belief that we should be so tightly woven together that we’re like a trampoline,” she added. “So, that when a student falls, they bounce back up. Otherwise, why are we doing what we do as educators?”

Reluctant to admit her failing grades to her parents, Accapadi applied to become an orientation advisor at Texas, solely because it offered money and living space.

Advising orientations became the turning point for Accapadi. UT required a minimum semester GPA for its advisors, and it encouraged her to attend class. An education psychology class set the framework for student affairs, human development, and mental health that began her journey into higher education. Accapadi said she internalized that if it was not hard sciences, it would be easy and perfunctory.

During that orientation program as an undergraduate, she noticed a lapse in conversations about diversity. Support programs were offered for historically underrepresented communities, but there was no training designed for incoming student populations to build allyship and consider our shared responsibility to create diverse communities.

The journey led her to three degrees at University of Texas at Austin, including a Ph.D. in higher education administration with research interests in Asian American identity and social justice education. She served as the Vice President for Student Affairs at Rollins College and Dean of Student Life at Oregon State.

Mamta Accapadi posing for selfies with the students
Mamta Accapadi posing for selfies with the students. Photo credit: Eric Sucar, University Photographer

Mamta’s leadership approach has made her one of the most prominent national figures in university student affairs. She devoted her career to goals of inclusion, community, and social justice. As a child of Indian immigrants, Accapadi serves as an advocate for first-generation and low-income students. When she was named Vice President of Student Affairs at Rollins College, she not only became the first VP of color at the institution but one of the first VPSAs of South Asian descent in the country.

She found it difficult to leverage her voice in the profession early in her higher education career. She was trying on assorted styles of leadership that she’d been studying, none of which seemed to match.

For starters, the Vice Provost for University Life did not see herself as a leader, not in a traditional sense. Leaders command and control rooms, pointing fingers and delegating responsibilities. In contrast, Accapadi saw herself as a woman who was boring, demure, reticent — at best, she considered herself a reluctant leader.

It was not until she became Dean of Students at Oregon State University that Accapadi realized she had been internalizing her South Asian identity and womanhood as a weakness. As she was questioning her career trajectory, she realized the effectiveness of having direct dialogue in an open setting.

“Anytime there was a conflict at work, I would just say, ‘hey, can we all meet in the conference room? There’s coffee in there. Can we sit around the circle and just talk it through?’,” Accapadi said. “How many meetings and emails you can avoid by if you just do that and handle it up front.”

She connected her leadership style as a Vice Provost to her own childhood split between two countries. Accapadi saw herself in her grandmother’s leadership style as she watched her cut vegetables and organize meal prep with her aunts in India.

“I look back, and I’m like, ‘Oh my God, she was totally running a staff meeting,’” Accapadi said. “She’s running a staff meeting, and the family business got handled right at this meal prep. Because they weren’t just talking about meals; they were building relationships with each other, resolving conflict, and unifying the family in the process.”

Back home, she noticed similarities at tea parties in the Indian American community. They solved conflicts and addressed business while making chai and pouring tea into cups around a circle.

“I reflected on how, for most of my life up to that point, I had been stripping myself of generational wisdom,” Accapadi said. “My leadership strategy actually looks a lot like my grandmothers, mothers, or the many women I’ve seen in my own upbringing. But I had ignored it, and I’ve kind of just discarded that as not valued perspective.”

The remainder of the Leadership Series will feature Tamara G. King, Senior Associate Vice Provost for University of Life, and her pioneering experience as a legal scholar and in higher education; Laurie A. Hall, Assistant Vice Provost for Strategic Planning and Operations, and her reimagination of how Penn uses space through a social justice lens; Sharon Smith, Associate Vice Provost for University, and her reconstruction of departments around the concept of community care to support students in crisis; and the division’s success at NASPA as an embodiment of collective wisdom.

“I work with precious gemstones and pearls, and I am only the clasp on the necklace,” Accapadi said. “Without that clasp, all you have are a bunch of scattered precious stones. I think what I’m able to bring to the table is how does all that come together to make a priceless necklace that you wouldn’t see otherwise. It plays the part. And I feel that’s what I have to offer.”

Mamta Accapadi
Mamta Accapadi

Messages from Vice Provost Dr. Mamta Motwani Accapadi

Monday, September 13, 2021

Dear Students,

What a journey it has been! By now, you are settling into your living communities, among new and old friends, and ready for the upcoming school year. Spending time with many of you during move-in, I have been so moved by your stories of sacrifice and triumph, and our community is that much more precious because you are a part of it.

As we begin the school year, I want to share some hopes with you.

I hope you care fiercely for one another. Everyone around us is emerging from the past 18 months with some dimension of grief, loss, and hope. Our circumstances may have been different, and our collective commitment to one another will be a great source of healing and inspiration as we co-create a caring community together. We may not know one another’s stories, so let’s be present, with compassion and empathy.

I hope you embrace your magic and offer gratitude to those who have supported you along the way. Take a moment to thank your family, friends, teachers, and mentors. They are going through a transition too. Take a moment to thank our facilities, housekeeping, and dining partners who readied all of our spaces and nourished us. To our first-year students and those in the college houses, thank your RAs, GRAs, house managers, and PHINS – they created a caring and welcoming experience for all of us. Take a moment to thank the countless faculty and staff who have worked tirelessly to prepare for your arrival back to campus. Finally, take a moment to thank our health care providers who continue to nimbly support the collective health and well-being of our community as we emerge through the pandemic.

I hope you ask for help. All of us are here for you. We are an interconnected community ready to support your thriving at Penn. Go to office hours and meet your faculty. Talk to your academic advisors. If you live in the college houses, get to know the house directors and faculty directors. Connect with educators to learn about new strategies for studying and learning, and seek out tutoring support. Meet the counselors and health care providers in our Wellness Center. Asking for help is a sign of strength and courage.

I hope you share the gift of community. We are a residential community on purpose. Embrace the purposeful collisions of life stories in your residential communities. Get involved on campus through the breadth of student organizationscultural communitiesspiritual groupsperforming arts groups, and recreational sports. Get involved beyond campus through our civic engagement and community partnerships. Join me at our athletics events! Be a source of joy for one another.

I hope you nourish your curiosity. We are so fortunate to have resources that allow us to explore and unfold into our passions. Consider engaging in mentored research with faculty. Talk to an advisor in career services to learn more about internships, graduate school readiness, and your life beyond Penn. Try something different!

I send you so much love and hope before we begin classes tomorrow. When the sun rises tomorrow, let it be a reminder of the shining light within each of you.

With love,

Mamta Accapadi

Race-based hate is out there, but it’s inside of us, too

Monday, April 5, 2021

I’m concerned that even though vaccines will usher us closer to herd immunity, it still won’t be safe to gather. Why? Because hate and anger are raging, and there’s just no way to know when and where it’s going to boil over. When it gets to the point that bullets are flying, it’s too late because bullets don’t have names. Just ask the victims of the recent Atlanta shootings.

Those who study hate are predicting that hate crimes against Asian American Pacific Islanders will, unfortunately, continue to rise. And as Philadelphia and national officials relax COVID-19 restrictions, additional hate crimes will likely pick up steam, said Brian Levin, director of the Center for the Study of of Hate and Extremism at California State University. We’ve had a year filled with economic hardship and death, Levin said. People are angry. We’ve all been isolated so our discontent has grown out of control. People are looking for scapegoats. And gun sales, although they dipped in February, still remain at record highs.

All too often we cling to our beliefs because they play a role in defining who we are and at the end of the day we have to wonder if we are more interested in learning from a new opportunity or holding on to old ideas that don’t serve us? Isolation has led many of us to double down on our beliefs. And the separation has intensified this sense of other. When we feel the pull to resist a shift in thinking, we should consider the following: Do we want our resistance to turn into hate, or do we want to embrace the new ideas and look at them as an opportunity to do better?
Mamta Accapadi
Vice Provost for University Life

Life as service

Wednesday, February 10, 2021

As vice provost for university life, Mamta Motwani Accapadi is dedicated to giving students the support they need to thrive.

For all I can remember growing up, I wanted to be a doctor,” says Mamta Motwani Accapadi, which is how she found herself at the University of Texas at Austin, pursuing a degree in microbiology. Yet Accapadi is not a medical doctor. Instead, she earned her Ph.D. in education administration, and is the University of Pennsylvania’s new vice provost for University Life. Accapadi found a healing profession of a different kind as an educator devoted to students’ well being.

The early ambition to pursue medicine was not her own, says Accapadi, but an immigrant dream story that was “a manifestation of my parents.” The journey to reconciling her talents and vocation with family love and filial duty was difficult, and one that centers Accapadi’s work and her compassion for students.

Accapadi comes to relationships with a lot of humility. She is going to seek consensus whenever possible. She really values inclusivity.

Kevin Kruger, President and CEO of NASPA

Penn’s University Life division includes 18 departments that serve students’ academic, co-curricular, cultural, financial, personal, pre-professional, and spiritual needs. The work touches on health and wellness, safety, campus engagement, and wide-ranging issues around student success, says Kevin Kruger, president and CEO of NASPA, Student Affairs Administrators in Higher Education. Kruger has known Accapadi for more than 10 years, describing her as “extraordinarily thoughtful and kind,” praising her work and reputation.

Amy Gutmann with Mamta Accapadi masked on Locust Walk in front of the Covenant art sculpture
Penn President Amy Gutmann with Vice Provost Mamta Accapadi.