We’re available for support…at a distance. Student Intervention Services’ highest priority is the health and safety of everyone in our community. To prevent the spread of covid-19, we are practicing social distancing while providing support services and resources for students. We can connect by phone, videoconference, e-mail, or text. You can reach us by e-mailing individual staff members, sending an e-mail to vpul-sisteam@pobox.upenn.edu, or leaving a voice message at 215-898-6081, and we will respond as soon as possible. In an emergency, members of the Penn community can call the Division of Public Safety’s HELP line at 215-898-HELP to be connected to appropriate resources.

Student Intervention Services

Student Intervention Services (SIS) enhances well-being, academic success, and personal growth within Penn’s diverse student body through crisis intervention and prevention. SIS collaborates with multidisciplinary partners to provide support, advocacy, solutions, and coordination of services for individual students and the Penn community.

SIS is convened through VPUL and works closely with Penn’s 12 schools, Counseling and Psychological Services, Student Health Service, College Houses and Academic Services,the Department of Public Safety, the Office of Alcohol and Other Drug Program Initiatives, the Office of the Chaplain, and other University centers.


Resources

Student Resources

Students are often the first to notice when a peer is in distress and may need some assistance. Student Intervention Services is available to help you support a friend or peer in need. To speak with a Student Intervention Services staff member, call 215-898-6081, or e-mail vpul-sisteam@pobox.upenn.edu.

In addition to Student Intervention Services, the University has numerous resources available to serve and support you. If you are not sure which resource is best suited to support you, please contact SIS and we will ensure you are connected with the appropriate support.

If you want to talk to someone at the University of Pennsylvania:

Counseling and Psychological Services
215-898-7021 (24 hours a day)
Any student can speak to a trained clinician by phone, day or night. Students also can schedule virtual appointments.

The University Chaplain’s Office
215-898-8456
Provides pastoral support, informal advising, and counseling to students in need of care and comfort, “to be a shoulder, to be an ear, to be a friend, to be a fellow sojourner, to be an advocate, and a faithful presence.” The Chaplain’s Office works with faith communities and campus ministers who also provide spiritual support. Students of all faiths are warmly welcomed.

If you need academic support:

Students who have academic concerns or who have experienced a crisis that affects their coursework should speak with an academic advisor. This is a full list of Penn’s academic resources.

If you aren’t sure where to go or you’re concerned about a friend:

Student Intervention Services 
215-898-6081
Supports students in crises, help students access resources and responds to concerns about students’ well-being.

The Division of Public Safety’s HELP line
215-898-HELP
The HELP Line is a 24-hour-a-day phone number for members of the Penn community who are seeking time-sensitive help in navigating resources for health and wellness. Calls are answered 24 hours a day, 7 days a week, by a Division of Public Safety professionals trained in mental health referrals by Counseling and Psychological Services staff.


Parent Resources

Campus life commonly presents students with academic, emotional, and social concerns, and at certain times your student may need support to face these challenges. Parents can be the first to recognize your student needs additional support. Penn Parents offers an extensive list of resources to support your student. If you believe your student may be in need of support, please contact Student Intervention Services. To speak with a staff member, call 215-898-6081, or e-mail vpul-sisteam@pobox.upenn.edu.

If you are concerned for the health and safety of your student after hours:

The Division of Public Safety’s HELP line
215-898-HELP
The HELP Line is a 24-hour-a-day phone number for members of the Penn community who are seeking time-sensitive help in navigating resources for health and wellness. Calls are answered 24 hours a day, 7 days a week, by a Division of Public Safety professionals trained in mental health referrals by Counseling and Psychological Services staff.

Counseling and Psychological Services
215-898-7021
Counseling and Psychological Services is available 24 hours a day, 7 days a week. Call 215-898-7021 and press 1 to speak with a clinician.


Staff and Faculty Resources

Faculty and staff are sometimes the first point of contact for a student in distress. Throughout the academic year, faculty and staff may witness situations that seem to adversely affect the lives of a student, their friends, family, or other members of our community. If you know of a student or community member who may be in need, please contact Student Intervention Services. To speak with a staff member, call 215-898-6081, or e-mail vpul-sisteam@pobox.upenn.edu.

If you are concerned for the health and safety of a student or community members after hours:

The Division of Public Safety’s HELP line
215-898-HELP
The HELP Line is a 24-hour-a-day phone number for members of the Penn community who are seeking time-sensitive help in navigating resources for health and wellness. Calls are answered 24 hours a day, 7 days a week, by a Division of Public Safety professionals trained in mental health referrals by Counseling and Psychological Services staff.

Counseling and Psychological Services
215-898-7021
Counseling and Psychological Services is available 24 hours a day, 7 days a week. Call 215-898-7021 and press 1 to speak with a clinician.